Toilet

Our 11 month old toilet seat from Bath Store is broken. Upon ringing our nearest store in Folkestone on Friday I was eventually put through to a pleasant young person who informed me the Folkestone branch was closed and I was talking to the Didcot store. I explained the situation and they looked up my details on the system. After a few minutes on hold I was told a replacement set of 'Soft Close' hinges would be sent out first class post to us, but they may take a couple of days to get to us as there was a postal strike on. Despite this postal strike a parcel turned up from Didcot Saturday morning, but can you spot the difference...

... Interestingly, nobody signed or initialed the picking note that came with it, I wonder why...